You set high standards for your business. So do we.
You want to work with an accounting and advisory firm that shares your values. That’s why it’s important for us that you know the service standards that we consider high priorities when we work with you.
WE CARE
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Collaboration.
Because we understand the unique challenges of your industry and your business, we are uniquely qualified to help you make informed decisions.
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Accessibility.
We’re available whenever you need us, with an easy-to-use portal for secure exchange of files and information.
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Reliability.
You can rely on us for accurate, relevant, and dependable results and prompt responses to your questions and requests.
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Empathy.
We always strive to build a mutually satisfying relationship by listening carefully to your concerns and taking care to add value to the services we provide.
We’re a leader in providing an exceptional quality of service. And we can prove it.
Because we take great care to listen, observe, and communicate with our clients, they stay with us and keep coming back. We think our net promoter score (NPS) says it all. This important score is calculated by the way in which clients answer when they’re asked whether they would recommend our services. In 2022, The Pun Group received satisfaction scores of 9 or 10 out of 10 from 88.9% of our current and previous clients—results that are significantly higher than our industry’s average.